We collect the information you provide when creating an account (such as your email address), records of the activations and wallet transactions you make, and basic technical information such as IP address and browser type for security and fraud prevention.

We use this information to operate your account, process purchases, deliver verification codes, prevent fraud and abuse, and communicate with you about your account.

Xencodes uses third-party providers for number inventory, SMS delivery, and email delivery. These providers process the minimum information necessary to perform their function, such as the phone number assigned to your activation.

We retain account and activation records for as long as your account is active and as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information by contacting us through our Support page, subject to legal and operational limitations.

We use essential cookies to keep you signed in and remember your interface preferences. We do not use cookies for third-party advertising.

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Questions about this policy can be sent through our Support page.